Relationships and Communications

bric housing company operates a management model "Neighbourhood Connect". This model focuses on ensuring that we are good neighbours as well as effective tenancy and property managers.  It means that we make every effort to connect with the local community by: establishing a local presence where we have a large number of properties under management: developing partnership agreements and good relationships with other service providers in the locality:  and ensuring we connect with local buinsesses and representatives.

Through improved use of information technology systems bric housing company ensures that efficient business processes and effective communication strengthens our organisation. We provide flexible services as company offices are networked and remote access is available, allowing our staff to work from any location.  This technology allows efficient management of properties in a wide geographic area.

Quality improvement

We are committed to quality improvement and we plan the efficient use of our systems and resources within transparent and accountable practices. We operate in accordance with the National Community Housing Standards.

Meeting the requirements of funding bodies

We receive the bulk income from rents, management fees and some grants. In return we meet with the compliance requirements under various funding contracts and agreements. We regularly report to our partners on our services, programs and finances.

Geographically accessible

With service staff located at 4 local offices, we ensure we are accessible to tenants and those in the local community wishing to access information and services.  A local presence is also important so we ensure we provide responsive services but also have the ability to explore new approaches to expanding affordable housing options.